Privacy Policy

At Fizion, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

We may collect several types of information from and about users of our Service, including:

1.1 Personal Information

When you register for an account, we collect:

• Email address
• Name
• Profile information you choose to provide

1.2 Social Media Account Information

When you connect your social media accounts (Instagram and TikTok), we access:

• Account identifiers and authentication tokens via OAuth
• Public profile information
• Content you've posted (to enable our posting and scheduling features)
• Engagement metrics and analytics (likes, comments, views, etc.)

We do not store your social media passwords. Authentication is handled securely through the respective platforms' OAuth systems.

1.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

• Device information (type, model, operating system)
• App usage statistics
• Crash reports and performance data
• Features you use and content you interact with

1.4 User Content

We store content you create, upload, or post through our Service, including:

• Images and videos you upload
• Captions and text you write
• Scheduling information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Post content to your connected social media accounts on your behalf
• Retrieve engagement data to display in your analytics dashboard
• Generate AI-assisted suggestions
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Personalize your experience and deliver content relevant to your interests

3. How We Share Your Information

We may share your personal information in the following situations:

3.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other partners who help us provide the Service, such as:

• Cloud storage providers
• Analytics services
• Payment processors
• AI service providers

These third parties are bound by confidentiality obligations and are restricted from using your personal information for any purpose other than to provide services for us.

3.2 Social Media Platforms

When you connect your social media accounts, we share information with those platforms as necessary to provide our Service. This includes content you choose to post and scheduling information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information for any other purpose with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption for data in transit and at rest. OAuth tokens for social media platforms are stored securely and encrypted in our database.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Third-Party Links and Services

Our Service may contain links to third-party websites and services that are not owned or controlled by Fizion. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Analytics and Cookies

We use analytics services to help us understand how users engage with our Service. These services may use cookies, which are text files placed on your device, to collect usage information.

You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]